Publications

This report provides a framework and methodology for evaluating the transportation and air quality impacts of Commuter Connections TDM program elements. These elements include: Commuter Program Operations, Guaranteed Ride Home, Employer Outreach, Mass Marketing, and Maryland Telework Assistance.

Published May 20, 2025

The Commuter Connections Work Program (CCWP) serves as an annually-updated framework for program implementation that details products and services administered by the program.

Endorsed March 19, 2025

The GRH Customer Satisfaction Survey Report summarizes survey findings related to participant’s satisfaction with the program.

Endorsed March 17, 2026

Summary of activities relate to the 2025 Bike to Work Day event, including pit stop highlights, marketing materials, photos, and more.

Endorsed January 20, 2026

The TDM Marketing Resource Guide provides background on TDM products and services throughout the Washington, DC region, which assists with the coordination of TDM marketing campaigns to maximize regional effectiveness in increasing awareness and use of alternative transportation modes.

Posted December 12, 2024

This report presents results of a survey on commute assistance services offered by the Commuter Connections program, including estimates on congestion reduction and air quality impacts of various Commuter Connections services.

Endorsed May 21, 2024

This report takes into account several surveys and modeling efforts to present an evaluation of TDM program elements implemented by Commuter Connections. It also documents transportation and air quality impacts generated by the TDM program elements between July 1, 2020 and June 20, 2023.

Endorsed November 21, 2023

This brief report presents results of a survey of commuters who participated in the 2022 regional Bike to Work Day event. This survey was to identify the experience of the participants with the Bike to Work Day event and to assess participants’ use of bike for commute travel before and after the event.

Endorsed May 16, 2023

Guaranteed Ride Home (GRH) program participants are surveyed to understand their participation metrics and commute patterns. These metrics are evaluated to determine the impact of GRH on travel choice and implications for travel and air quality assessment.

Endorsed September 20, 2022

This report presents the results of a “retention rate” survey of commuters who participated in Commuter Connections’ various programs, which explores how commuters leverage services over time.

Endorsed July 20, 2021

The Executive Summary for the State of the Commute highlights commuting patterns, satisfaction, telework availability, and other key finds from the region’s 2025 survey on commuting behavior.