Publications

The Commuter Connections Work Program (CCWP) serves as an annually-updated framework for program implementation that details products and services administered by the program.

Endorsed March 19, 2025

The GRH Customer Satisfaction Survey Report summarizes survey findings related to participant’s satisfaction with the program.

Endorsed March 18, 2025

Summary of activities relate to the 2024 Bike to Work Day event, including pit stop highlights, marketing materials, photos, and more.

Endorsed January 21, 2025

The TDM Marketing Resource Guide provides background on TDM products and services throughout the Washington, DC region, which assists with the coordination of TDM marketing campaigns to maximize regional effectiveness in increasing awareness and use of alternative transportation modes.

Posted December 12, 2024

This report presents results of a survey on commute assistance services offered by the Commuter Connections program, including estimates on congestion reduction and air quality impacts of various Commuter Connections services.

Endorsed May 21, 2024

This report takes into account several surveys and modeling efforts to present an evaluation of TDM program elements implemented by Commuter Connections. It also documents transportation and air quality impacts generated by the TDM program elements between July 1, 2020 and June 20, 2023.

Endorsed November 21, 2023

This brief report presents results of a survey of commuters who participated in the 2022 regional Bike to Work Day event. This survey was to identify the experience of the participants with the Bike to Work Day event and to assess participants’ use of bike for commute travel before and after the event.

Endorsed May 16, 2023

This report provides a framework and methodology for evaluating the transportation and air quality impacts of Commuter Connections four TDM program elements.  These elements include: Maryland and Virginia Telework Assistance, Guaranteed Ride Home, Employer Outreach, and Mass Marketing.

Endorsed March 15, 2022

This report presents the results of a “retention rate” survey of commuters who participated in Commuter Connections’ various programs, which explores how commuters leverage services over time.

Endorsed July 20, 2021

This report presents the results of the State of the Commute (SOC) survey,
conducted for the Commuter Connections program, which examines, every three years, commuting travel to and from work in the region by documenting trends in commuting patterns and exploring workers’ awareness and use of regional transportation infrastructure and information and assistance services. The SOC survey also collects commuters’ opinions about current transportation initiatives.

This is a “At a Glance” section from the 2022 State of the Commute  (SOC) Report that shows key figures and tables on Telework in the Washington, DC Metropolitan Region. To view the full report, go to SOC on the Commuter Connection website.

This is a “At a Glance” section from the 2022 State of the Commute  (SOC) Report that shows key figures and tables on Regional Attitudes and Awareness towards Transportation Options in the Washington, DC Metropolitan Region. To view the full report, go to SOC on the Commuter Connection website.

This is a “At a Glance” section from the 2022 State of the Commute  (SOC) Report that shows key figures and tables on Employer Provided Commuter Services in the Washington, DC Metropolitan Region. To view the full report, go to SOC on the Commuter Connection website.

This is a “At a Glance” section from the 2022 State of the Commute  (SOC) Report that shows key figures and tables for Commute Patterns in the Washington, DC Metropolitan Region. To view the full report, go to SOC on the Commuter Connection website.