ABOUT US
Commuter Connections is a regional network of transportation organizations coordinated by the Metropolitan Washington Council of Governments. If you live or work in the Metropolitan Washington D.C. area, Commuter Connections can provide you with information on all your commute options, so you can make a smart choice about how you travel to work.
Commuter Connections also helps employers establish commuting benefits and assistance programs, including telework/telecommute programs, for their employees. Whether your company is located in Tysons, Bethesda, or on Capitol Hill, you have a local Commuter Connections representative who knows your specific region and the programs available to assist your employees with their transportation needs. Your local representative will work on-site with you to help you realize the bottom-line benefits of commute alternatives. Request services here.
Our mission is to help commuters find a smarter way to work. To help improve commutes, we operate several free commute-oriented programs. Our proprietary ridematching system matches individuals with similar commuters together for carpools and vanpools. We administer the regional Guaranteed Ride Home program, which provides commuters with a free ride home in the event of an unexpected emergency, personal illness, or unscheduled overtime. We understand commuting can be a burden on your pocketbook, so we’ve created several incentive programs to help ease the pain: incenTrip, ‘Pool Rewards, Flextime Rewards, and CarpoolNow all reward commuters with cash when they choose a smarter commute. In addition to programs, we generate resources such as the regional Commute Options Finder Map that includes Park and Ride locations across three states, and our Commute Cost Calculator to help you determine the true cost of your commute.
All services are provided free to the public and employers. Please browse this website to find more about our services; you may just find a “smarter way to work!”
Commuter Connections
777 North Capitol Street, NE, Suite 300
Washington, DC 20002-4290
All services are provided free to the public and employers. Please browse this Web site to find more about our services. You may find a “smarter way to work.”
Funding for Commuter Connections is provided to the Metropolitan Washington Council of Governments (MWCOG) by the U.S. Department of Transportation, District of Columbia Department of Transportation, Maryland Department of Transportation, and Virginia Department of Transportation. Many of the local Commuter Connections members receive grant funding directly from their respective state government. Please click here to contact us.
In July 2010, the COG Board of Directors adopted a “Title VI Plan to Ensure Nondiscrimination in all Programs and Activities” which was developed to document the efforts COG undertakes on a continual basis to ensure compliance with Title VI and related statutes regarding nondiscrimination and environmental justice. View the Title VI Plan.
Since Commuter Connections is a program of MWCOG, it abides by MWCOG's Accommodations Policy and Nondiscriomination Policy detailed on the MWCOG Policies website. For more information, or to file a Title VI related complaint, again see the Title VI Plan
( Complaint Procedures are found on page 22). Or call (202) 962-3200. Para información en español, llame al (202) 962-3300.
Commuter Connections
777 North Capitol Street, NE
Suite 300
Washington, DC 20002-4239
1-800-745-RIDE
Fax (202) 962-3218
E-mail: [email protected]
To view our meetings calendar, click here.
- Car Free Day 2023 Final Event Report
- FY2023 Guaranteed Ride Home Customer Satisfaction Survey Final Report Washington DC
- FY2025 Commuter Connections Work Program
- FY 2024 Commuter Connections Applicant Database Annual Placement Survey Report
- BTWD 2023 Event Final Report
- FY 2024 Washington Metropolitan Region TDM Resource Guide and Strategic Marketing Plan
- 2023 Commuter Connections TDM Analysis Report
- State of the Commute 2022 Survey Report (Digital Flipbook full report)
- State of the Commute 2022 Survey Report (PDF Version full report)
- State of the Commute 2022 Survey Report “At-a-Glance” Section – Telework
- State of the Commute 2022 Survey Report “At-a-Glance” Section – Employer-Provided Commuter Assistance Services
- State of the Commute 2022 Survey Report “At-a-Glance” Section – Commute Patterns
- State of the Commute 2022 Survey Report “At-a-Glance” Section – Attitudes Towards Transportation Options
- Car Free Day 2022 Event Report
- 2022 Bike to Work Survey Analysis Report
- FY2024 Commuter Connections Work Program
- Commuter Connections Strategic Plan
- Bike to Work Day 2022 Event Report
- FY 2023 Washington Metropolitan Region TDM Resource Guide and Strategic Marketing Plan
- 2022 Commuter Connections Guaranteed Ride Home Applicant Survey Report for the Washington DC Region
- 2022 Commuter Connections Guaranteed Ride Home Applicant Survey Report for the Baltimore Region
- Car Free Day 2021 Event Report
- FY2023 Commuter Connections Work Program
- Commuter Connections Transportation Demand Management (TDM) Program Elements – Revised Evaluation Framework 2021 – 2023
- Bike to Work Day 2021 Event Report
- FY 2022 Washington Metropolitan Region TDM Resource Guide and Strategic Marketing Plan
- Car Free Day 2020 Event Report
- 2021 Commuter Connections Retention Rate Survey Report
- FY 2021 Commuter Connections Applicant Database Annual Placement Survey Report
- FY 2022 Commuter Connections Work Program
- FY 2020 GRH Customer Satisfaction Survey for the Washington DC Region Final Report
- FY 2020 GRH Customer Satisfaction Survey for the Baltimore Region Final Report
- 2020 Commuter Connections TDM Analysis Report
- State of the Commute 2019 Survey Report (Digital Flipbook full report)
- State of the Commute 2019 Survey Report (PDF Version full report)
- State of the Commute 2019 Survey Report “At-a-Glance” Section – Telework
- State of the Commute 2019 Survey Report “At-a-Glance” Section – Guaranteed Ride Home
- State of the Commute 2019 Survey Report “At-a-Glance” Section – Employer Provided Commuter Assistance Services
- State of the Commute 2019 Survey Report “At-a-Glance” Section – Commute Patterns
- State of the Commute 2019 Survey Report “At-a-Glance” Section – Attitudes Towards Transportation Options
- 2020 Vanpool Drivers Survey Report
- Car Free Day 2019 Event Report
- FY 2021 Commuter Connections Work Program
- 2019 Bike To Work Survey Analysis Report
- FY 2019 GRH Customer Satisfaction Survey for the Baltimore Region Final Report
- FY 2019 GRH Customer Satisfaction Survey for the Washington DC Region Final Report
- Bike to Work Day 2019 Event Report
- FY 2020 Washington Metropolitan Region TDM Resource Guide and Strategic Marketing Plan
- FY 2019 Employer Satisfaction Survey Report
- 2019 Commuter Connections Guaranteed Ride Home Applicant Survey Report for the Washington DC Region
- 2019 Commuter Connections Guaranteed Ride Home Applicant Survey Report for the Baltimore Region
- Car Free Day 2018 Event Report
- FY 2020 Commuter Connections Work Program
- Commuter Connections Transportation Demand Management (TDM) Program Elements – Revised Evaluation Framework 2018 – 2020
- FY 2018 GRH Customer Satisfaction Survey for the Baltimore Region Final Report
- FY 2018 GRH Customer Satisfaction Survey for the Washington DC Region Final Report
- Bike to Work Day 2018 Event Report
- FY 2019 Washington Metropolitan Region TDM Resource Guide and Strategic Marketing Plan
- FY 2018 Commuter Connections Applicant Database Annual Placement Survey Report
- FY2019 Commuter Connections Work Program
- FY 2017 GRH Customer Satisfaction Survey for the Washington DC Region Final Report
- FY 2017 GRH Customer Satisfaction Survey for the Baltimore Region Final Report
- Bike to Work Day 2017 Event Report
- Washington Metropolitan Region Transportation Demand Management Resource Guide and Strategic Marketing Plan FY18
- 2017 Commuter Connections Transportation Emission Reduction Measure (TERM) Analysis Report
- State of the Commute 2016 Survey Report (Digital Flipbook full report)
- State of the Commute 2016 Survey Report (PDF Version full report)
- State of the Commute 2016 Survey Report “At-a-Glance” Section – Telework
- State of the Commute 2016 Survey Report “At-a-Glance” Section – Guaranteed Ride Home
- State of the Commute 2016 Survey Report “At-a-Glance” Section – Employer Provided Commuter Assistance Services
- State of the Commute 2016 Survey Report “At-a-Glance” Section – Commute Patterns
- State of the Commute 2016 Survey Report “At-a-Glance” Section – Attitudes Towards Transportation Options
- Flextime Rewards Program White Paper
- 2016 Bike To Work Survey TERM Analysis Report
- FY 2018 Commuter Connections Work Program
- FY 2016 GRH Customer Satisfaction Survey for the Washington DC Region Final Report
- FY 2016 GRH Customer Satisfaction Survey for the Baltimore Region Final Report
- Bike to Work Day 2016 Event Report
- Washington Metropolitan Region Transportation Demand Management Resource Guide and Strategic Marketing Plan FY17
- 2016 Commuter Connections Guaranteed Ride Home Applicant Survey Report for the Baltimore Region
- 2016 Commuter Connections Retention Rate Survey Report
- 2016 Commuter Connections Guaranteed Ride Home Applicant Survey Report for the Washington DC Region
- Commuter Connections Transportation Demand Management Evaluation Project – Transportation Emission Reduction Measures (TERMs) Revised Evaluation Framework 2015 – 2017
- FY 2017 Commuter Connections Work Program
- FY 2015 GRH Customer Satisfaction Survey for the Washington DC Region Final Report
- FY 2015 GRH Customer Satisfaction Survey for the Baltimore Region Final Report
- Bike to Work Day 2015 Event Report
- Washington Metropolitan Region Transportation Demand Management Resource Guide and Strategic Marketing Plan FY16
- FY 2015 Commuter Connections Applicant Database Annual Placement Survey Report
- FY 2014 GRH Customer Satisfaction Survey for the Washington DC Region Final Report
- FY 2014 GRH Customer Satisfaction Survey for the Baltimore Region Final Report
- FY 2016 Commuter Connections Work Program
Among our many services, we offer ridematching for carpools and vanpools and administer the Guaranteed Ride Home program. Commuter Connections can provide you with the best commute options to get to work and can get you home in an unexpected emergency too. Commuter Connections also helps employers establish commuter benefit and assistance programs for their employees. If you live or work in the Metropolitan Washington D.C. region, Commuter Connections can provide you with information on all your commute options, so you can make a smart choice about how you travel to work.
COMMUTER CONNECTIONS is a regional network of transportation organizations coordinated by the National Capital Region Transportation Planning Board at the Metropolitan Washington Council of Governments Commuter Connections was created in 1974 as the Commuter Club, providing one of the first computerized carpool matching systems in the nation. The Commuter Club network consisted of the Metropolitan Washington Council of Governments (COG), General Services Administration (GSA), and the Greater Washington Board of Trade. COG provided the direct ridematching services to the public. This service was and still is provided free to anyone who requests ridematching information. In the 1980’s, the local government agencies of City of Alexandria, Fairfax County, Montgomery County, Prince William County, and the Northern Virginia Transportation Commission joined the network. The Commuter Club network members used COG’s ridematching software and shared one regional database for ridematching. It was in the mid-1980’s that the network changed its name to the RideFinders Network.
By 1994 the network had grown in membership to include all Washington D.C. area local governments, a few federal agencies, several Transportation Management Associations, and Local Jurisdictions from the Baltimore region, Maryland, and Northern Virginia. In 1996 and 1997, the services provided by the RideFinders Network had grown beyond just carpool/vanpool matching to include transit route and schedule information, a regional Guaranteed Ride Home program, bicycle to work information, park-and-ride lot and HOV lane information, telecommute/telework program assistance, InfoExpress commuter information kiosks, commuter information services through the Internet, and employer services. It was in 1996 that the network changed its name to COMMUTER CONNECTIONS.
In 2003, a regional Mass Marketing effort began through Commuter Connections in order to educate the public on transportation options to and from work. Commuter Connections also coordinates the regional Bike to Work Day and Car Free Day events and also coordinates an annual Employer Recognition Awards program. A regional carpool incentive was introduced in 2010 under ‘Pool Rewards and the program was expanded in 2012 to include a vanpool incentive. Commuter Connections projects are part of a larger vigorous data collection and analysis activity that documents regional transportation and emission impacts and is included as part of the regional transportation planning process.
